Contact
We read every message — allow a few days for a reply.
Operator
JRE — jreco.de
General & support
admin@vaultplayer.co.uk
Copyright / takedowns
See our Copyright page — same inbox.
What to include
- Playback issues — title name, device (phone/tablet/desktop), and roughly when it happened.
- Sync issues — the email you use for Sync (never send passwords — we don’t use them).
- Privacy requests — describe what you want deleted or exported.
- Security reports — responsible disclosure welcome; please don’t publish exploits before we’ve had time to fix them.
We do not offer phone support. We will never ask for your payment details by email.